Certified KPI Professional - From Corporate to Execution Levels
Introduction
Key Performance Indicators (KPIs) are essential for measuring progress, aligning goals, and driving performance from corporate strategy to execution. At the corporate level, KPIs help set strategic direction, track financial health, and ensure long-term growth. For middle management, translate objectives into actionable targets, improving efficiency and decision-making. At the execution level, KPIs guide daily operations, enhance accountability, and optimize productivity. Well-defined KPIs ensure that all levels of an organization work toward common goals, enabling continuous improvement and adaptability. Without effective KPIs, businesses risk misalignment, inefficiency, and difficulty in measuring success and making data-driven decisions.
This training program is designed to include:
- 16 hours of training
- 03 months of one-on-one coaching
How you will benefit
By the end of the program, participants will be able to:
- Discuss setting up KPIs and the alignment of KPIs with corporate goals
- Approach the topic of KPI documentation, focusing on calculation formulas and target setting
- Analyzing the process of data gathering and data custodian management
- Discuss integration of systems with software, tools, and dashboards
- Approach the subject of organizational culture and change and the related role of management
- Understand the integration of KPIs with other systems, like the Balanced Scorecard
Who should attend
All Practitioners (Top Management, Middle to First Line Managers) who involve in KPI developing from Corporate to Execution levels. Successful candidates on this program will be awarded RBNC’s Professional Certificate.
What you will cover
Understanding the Core Concepts:
- Define and differentiate between KPIs, metrics, targets, and goals.
- Explore the relationship between KPIs and organizational strategy.
- Learn the importance of performance measurement and management.
Strategic Alignment:
- Understand how to align KPIs with the organization's mission, vision, and strategic objectives.
- Explore how KPIs drive strategic execution.
- Learn the process of developing a performance management framework.
The KPI Lifecycle:
- Explore the stages of the KPI lifecycle, from identification to monitoring and review.
- Understand the importance of continuous improvement in performance management.
Identifying Critical Success Factors (CSFs):
- Learn how to identify and prioritize CSFs that are essential for achieving organizational goals.
- Understand the connection between CSFs and KPIs.
Developing Effective KPIs:
- Learn the criteria for selecting and developing effective KPIs (SMART, relevant, etc.).
- Explore different types of KPIs (leading, lagging, financial, non-financial).
- Learn how to develop KPIs that are measurable and actionable.
Data Collection and Measurement:
- Understand the importance of accurate data collection and measurement.
- Explore different data sources and collection methods.
- Learn how to ensure data integrity and reliability.
Establishing a KPI Framework:
- Learn how to create a comprehensive KPI framework for the organization.
- Understand the importance of assigning ownership and accountability for KPIs.
Implementing KPI Dashboards and Reports:
- Learn how to design and implement effective KPI dashboards and reports.
- Explore different data visualization techniques.
- Understand how to communicate KPI results to stakeholders.
Monitoring and Reviewing KPIs:
- Learn how to establish a process for monitoring and reviewing KPIs.
- Understand the importance of regular performance reviews.
- Learn how to identify and address performance gaps.
KPIs in Different Functional Areas:
- Explore the application of KPIs in various functional areas (e.g., finance, marketing, operations, HR).
- Learn how to develop KPIs that are specific to each functional area.
Benchmarking and Best Practices:
- Understand the importance of benchmarking and best practices.
- Learn how to identify and apply relevant benchmarks.
- Explore industry best practices in performance management.
Driving Performance Improvement:
- Learn how to use KPIs to drive continuous performance improvement.
- Understand the importance of feedback and coaching.
- Learn how to create a culture of performance excellence.
Schedule
