Managing People

Many people are promoted into management and leadership positions because of their technical expertise. Yet managing and leading people effectively requires a new set of skills. This workshop from RBNC deals with the key issues of understanding the people you work with, and how to communicate effectively with them. It offers essential skills for communication, dealing with issues, leadership and motivation 

• Greater understanding of their own and others' behaviour
• Tools to gain rapport easily and communicate effectively
• Knowledge, skill and confidence to raise issues, manage difficult behaviours, deal with conflict
• Models to motivate and lead others

• Newly appointed managers and Team Leaders
• Those responsible for managing/leading groups
• Anyone in management/leadership positions who find people a challenge to deal with!