Introduction
Meetings are a pivotal communication mechanism in organisations today. The effectiveness of meetings impacts organisational profitability. RBNC designed this course to examine key activities to do before, during and after meetings in order to be effective.
How you will benefit
- Identify the correct structure and correct purpose of a meeting.
- Lead a meeting in a proper way.
- Discover the various responsibilities of meeting participants.
- Prepare an agenda and write minutes for the meeting.
- Practice the various types of questions to be asked in a meeting
Who should attend
Those running meetings - managers, team leaders, supervisors, those attending meetings, those aspiring to run meetings.
What you will cover
Module 1: Introduction to Meetings
- Purpose of a Meeting
- Structure of a Meeting
- Skills Needed to Hold an Effective Meeting
- Cost of a Meeting
- When Not to Hold a Meeting?
Module 2: Before the Meeting
- Preparations for a Meeting
- Norms and Expectations
- Creating an Agenda
- Meeting Room Arrangements
- Who Shall Attend?
- Who Shall Not Attend?
- Choosing the Right Number and the Right Mix of Attendees
Module 3: During the Meeting
- Role of the Efficient Leader
- Role of the Participants
- Creating an Interactive Meeting
- Asking the Right Questions
- Taking Effective Notes
- How to Handle Disruptive Members
- Closing the Meeting
Module 4: After the Meeting
- Writing Minutes
- Distributing Minutes
- Following-up
Module 5: Other Issues
- Group Dynamics
- Visual Aids