Emotional Intelligence is very important for professionals, but how to apply EQ in the workplace is not easy, especially for a management team. RBNC designed this course for Managers to understand the power of Emotional Intelligence in managing themselves and others

How you will benefit

Understand how emotion underpins performance
Significantly deepen your self-awareness and EQ impact at work
Know how to engage in the practical development of EQ
How to apply EQ in leading others
How to coach others in EQ

Who should attend

This course of RBNC is for you if you recognize the power of EQ and now want to systematically develop outstanding performance. Practical EQ is for managers, professionals, entrepreneurs, and leaders.

What you will cover

Activity #1: Strategy & Direction

Start working at any organization/company, you need to know a clear direction
What benefit will you receive if you are clear about company/department/team direction?
What benefit will you receive if your employees are clear about company/department/team direction?
What benefit will your employees receive if they are clear about company/department/team direction?

Activity #2: Expecting the Unexpected

Most of the Risks you have solutions for?
If you could predict an unexpected why you are stressed with your tasks?
How to manage yourself with unexpected things?

Activity #3: Music & Working Culture

To Start working at any organization, we have to understand the culture
How could you identify the right culture to adjust yourself to adopt?

Activity #4: Understand Personalities

After understanding direction, and culture, then people are very importance
How to identify people's characteristic reflexes to his/her decision?

Activity #5: The power of Body Language and Signal

What body language and signal from your boss make you feel motivated?
What body language and the signal from your boss make you feel pressure, and demotivate?
Body language & the signal will impact your staff productivity? If YES, what is your improvement plan to work with team?

Activity #6: Importance Scale

How much importance do you place on each person’s task?
How much importance do you place on each person doing the task?
How to use WHY and HOW to influence?

Activity #7: Make Your Employees Feel Importance

Why is it important to come up with specific actions for each of your employees?
What benefit will you receive if you implement these actions?
What benefit will your employees receive if you implement these actions?

Activity #8: Prejudice & Grateful heart

What percentage of the time do you engage in critical thinking?
What percentage of time do you engage in grateful thinking?
What message are employees most likely receiving from you?
How could shifting your thought from critical to grateful benefit employees?
How could shift your thought from critical to grateful benefit the leader?
If someone prejudices you, how could you overcome it?

Activity #9: Gifts

Treat your employee as a gift. What do they give to the workplace?
Who was the most difficult person to list gifts or attributes for and why?
Who was the easiest person to list gifts or attributes for and why?

Activity #10: Put Yourself in other Shoes

Tight shoes and loose shoes, What do you feel?
What advantages and disadvantages if you put too much pressure on employees?
What advantage and disadvantage if you are so easy to employee?

Activity #11: Window and Inspiring Words

Different people have a different ways to interact with each other
Same meaning but there are so many ways to express your thought. Why do we have to criticize our employees if not necessary?