Coaching, Mentoring & Counseling Skills


  • An essential component of any current leadership style is the ability to enable others to achieve personal and professional goals and to get the best out of individuals and team-based working.  To develop excellence in facilitation and coaching & mentoring is integral to the role of leaders/managers.
  • Coaching & mentoring are intensive approaches to working with individuals with the aim to facilitate professional and personal learning and to encourage self-responsibility. They provide a way of reflecting on and developing effectiveness and excellence at work and in living.
  • The process of skilled coaching & mentoring inspires, educates, empowers, challenges and supports people in their ongoing development within a professional/organizational context. Its function is to be proactive and to safeguard quality, continued excellence in service delivery and continued enjoyment at work.




How you will benefit

  • Developed your practical repertoire of skills and increased confidence in coaching and mentoring
  • Expanded your understanding and awareness of the scope and potential of working one to one
  • Identified your strengths and areas of development and you will have strategies for continued learning

Who should attend

Participants have included CEOs, managers, management consultants and professionals who want to expand their understanding, competence and skills as a coach and mentor. We will explore the definition and core skills of both and draw from the experience and expertise participants bring

What you will cover

Module 1: Coaching, Counseling and Mentoring

  • Definitions and Applications
  • Difference between Coaching, Counseling and Mentoring
  • Coaching Core Competencies
  • The Competency Iceberg
  • The 5 Principles of Coaching (F.A.C.T.S.): Feedback + Accountability + Challenge + Tension + Systems

Module 2: Coaching and Counseling

  • Benefits and Issues
  • Critical Factors in Coaching
  • Coaching Versus Counseling

Module 3: Coaching and Counseling Skills

  • Communication
  • Barriers to Listening
  • Active Listening
  • The "TGROW" Model of a Super Coach: Topic + Goal + Reality + Options + Will
  • Benefits of Coaching

Module 4: Mentoring

  • Birth, Growth, Maturity, Conclusion
  • Contexts in which Mentoring Is Used
  • Characteristics of Mentors and Mentees
  • The Benefits of Mentoring
  • Difference between Mentoring and Coaching

Module 5: Leading without a "Rope"

  • Foundation for Effective Leadership
  • The Leadership Behavior Continuum
  • Qualities of Authentic Leaders
  • Coaching towards Authentic Leadership
  • Traits Shared by Successful Leaders
  • How these Traits Relate to those of a Coach
Study Time

This practical training program is designed with:

16 hours training - 2 days


New York
3,500 $
09 Mar & 10 Mar 2025