Learning & Growth - A Business Heart

Learning & Growth Perspective is an important part of checking Business Health, it is a business heart

What the Company has to learn in order to:

  1. Satisfy Customer's Needs
  2. Improve Business Process
  3. Achieve Financial Goals

Learning and Growth Perspective focus on:

  1. Human Capital: Skills, Training, Knowledge
  2. Informational Capital: System, Database, Network
  3. Organizational Capital: Culture, Leadership, Teamwork