Introduction
How does your management view HR…basic record keeper or value-added, tactical business partner?
Many organizations don’t recognize the strategic importance of engaging HR in high-level business decisions. That means it’s up to you - the HR professional - to sell your consulting skill and position yourself as an internal expert who understands the organization’s goals and how to achieve them.
How you will benefit
- Describe the Role of the HR Professional as a Value-Added Internal Consultant
- Articulate the Competencies That Successful HR Consultants Demonstrate
- Describe the Eight-Step Consultant Engagement Methodology
- Identify Tools and Techniques for Successful Internal Consultant Engagements
- Use a New Business-Based Consulting Vocabulary Accurately
- Apply the Model to Change Your Mind-Set and Seek Consulting Opportunities
Who should attend
Human resources managers, generalists and other professionals who need to develop or sharpen their internal consulting skills.
What you will cover
Module 1: Role of the Internal Consultant
- State the Value of the Internal HR Consultant to the Organization
- Describe the Three Roles of the Internal Consultant
- Identify the Skills and Competencies Needed to Be an Effective Internal Consultant
- List the Eight Steps of a Consultative Engagement
Module 2: Scoping the Issue
- Recognize Consulting Opportunities on the Job
- Diagnose Situations to Determine the Client’s Need and Current State
- Formulate Problem Statements with the Internal Client
- Document the Statement of Work and Approach to Problem Solving
Module 3: Gathering Information
- Determine the Data Required for a Successful Engagement
- Engage the Client and Stakeholders to Solicit Commitment for the Engagement
Module 4: Analyzing Issues and Making Recommendations
- Synthesize Information from the Data Gathering Phase
- Identify the Components Needed for Effective Presentations and Deliverables
- Prepare the Client and Key Stakeholders for Recommendations
Module 5: Providing Feedback to the Management in Your Organization
- Share the Key Findings in a Manner So That They Will Be Heard and Accepted
- Position the Findings and Feedback for Client Commitment and Action
Module 6: Develop an Implementation Plan
- Create a Blueprint and Action Plan Required to Solve the Problem
- Identify the Role of the Consultant in Implementation
Module 7: Exiting the Engagement
- Evaluate the Success of the Engagement
- Determine Next Steps and the Need for Extension
Module 8: Action Planning
- "Operationalize" the Role of the Internal Consultant
- Transfer Learning from the Classroom to Your Job Within 24 Hours